FAQ - Remote Controls
1. Does Genie® make a universal remote controller?
No. These controllers are rarely reliable because they require a correlation of radio frequencies, ranges and power requirements across a spectrum of possible combinations. A dedicated Genie® remote controller provides the standard of performance and dependability that customers have come to expect from Genie®.
2. Will my old Genie® remote work with my new Intellicode® opener?
It depends. Remotes manufactured after 1996 should work with your Intellicode® opener. Pre-1996 remotes use fixed-code sequencing and are not supported by Genie® Intellicode® technology. If you are unsure about when your controller was manufactured, contact us, your local Genie® retailer or your local Genie® ProTM dealer.
3. What is the range of my Genie® Intellicode®remote controller?
The typical range is 150 feet. The range can be affected by any number of shielding factors, including aluminum siding, coatings on car windshields, or solid walls.
4. Why are there extra buttons on my Genie® remote controller?
The additional buttons can be programmed to control multiple Intellicode® openers. Genie® remote controllers are also compatible with Johnson Control’s HomeLink® System