FAQ - Technical Support

Is technical support available for my Genie^® product?

Genie^® has been making garage door openers for more than half a century, and can offer you expert advice about selecting and installing your new garage door opener. You can get expert advice at:

• Genie^® Retailer (including major do-it-yourself home improvement stores)
• Genie^® Pro Dealer (who will also install the opener for you)
• Genie^® Customer Service. Monday-Friday 8:00 a.m. to 9:00 p.m.
                                          Saturdays 10:00 a.m. to 7:00 p.m. Eastern Time.
  
  
  Contact Information:
  800-65-GENIE - Genie^® Locator Service (use to find local retailer or Pro dealer)
  800-35-GENIE - Genie^® Customer Care Department