Update Your Dealer Profile
Help us keep your business information accurate so homeowners and businesses can find the right Genie dealer.
Estimated completion time:
3-5 minutes
Enter the customer-facing name of this specific dealer location. Do not enter the parent company name unless it is also the name customers use for this location.
Enter the website customers should use for this specific location. This may be the company’s main website or a location-specific page.
Enter the primary phone number customers should call for sales, service, or general assistance at this location. Do not enter an internal office or corporate phone number unless customers are directed to call it.
Enter the public email address customers should use to contact this location. Do not enter an employee’s personal email address unless it is the location’s designated customer-contact address.
This number can typically be found on a Genie invoice or account document. Contact your Genie sales representative if you cannot locate it.
This person will serve as the primary administrator for this location’s Connect Portal account and may be contacted about account setup, access, or profile information.
This email address must not already be associated with an existing Overhead Door, Wayne Dalton, or Billtrust portal account.
Enter the physical address of this specific dealer location. Do not enter a corporate headquarters or mailing address unless it is also the location customers visit or receive service from.
A Google Place ID is the unique identifier Google assigns to a business location. It allows Genie to associate this profile with the correct Google Business Profile. Use the Place ID for this specific location—not the company’s corporate office or another branch.
Enter the webpage customers should use to schedule service with this specific location. Leave this field blank if the location does not offer online scheduling.
Enter the customer-facing webpage where customers can learn about preventive maintenance or request service from this location. Leave this field blank if no dedicated page is available.
Customer Online Booking URL: direct appointment scheduling page.
Preventive Maintenance or Service Request URL: information, lead form, or general service-request page.
Select 'Yes' if homeowners can purchase products, installation, repair, or other services directly from this location.
Select Dealer if this location primarily sells or services products for end customers. Select Distributor if it primarily supplies products to other dealers or businesses. Select Both if it regularly performs both functions.
Select the primary platform this location uses to manage customer records, scheduling, dispatching, estimates, work orders, invoicing, or field technicians.
Include active service, repair, and installation vehicles assigned to this location. Do not include vehicles assigned exclusively to another branch or location.