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- Genie Commercial External Mounted Two-Position Key Switch, 107041.0004.S
Surface Mount with stop button, Tamper proof - requires the key to be used for cover removal, NEMA4 Rated for outdoor use Two-Position Key Switch External Mounted Key Switch - 107041.0004.S The 107041.0004.S exterior surface mount two-position keyswitch is part of the Genie commercial accessory line. Surface Mount with stop button Tamper proof - requires the key to be used for cover removal NEMA4 Rated for outdoor use WARNING: Must use another control station for STOP button. Specification Sheet
- Commercial Aladdin Connect FAQ'S | The Genie Company
Commercial Wi-Fi Board Frequently Asked Questions Choose a category below or use the search bar to explore frequently asked questions about Commercial Wi-Fi instructions, setup, and usage. Commercial Wi-Fi Board | App Setup & Usage Where is the install and setup video for the commercial Wi-Fi board? The commercial Wi-Fi board installation video is available here . You can either watch the complete video or skip to sections that cover a specific step in the process. Where can I find commercial Wi-Fi board installation instructions online? The commercial Wi-Fi board installation instructions are here. 113459 .pdf Download PDF • 540KB How do I enter Bluetooth pairing mode? You can perform the following steps from the floor level controls or the CalPod in the operator. Fully close the door, verify that the door is closed, then press the close button, the stop button, the close button, and the stop button, waiting about 1 second between presses. Is there another way to enter Bluetooth pairing mode? Instead of using the open/close/stop device or the CalPod, press and hold the Wi-Fi button on the cDCM board until LED2 begins blinking blue, then release the button. It should take about 5 seconds. When LED2 is blinking blue, the board is in Bluetooth pairing mode. How long with the commercial Wi-Fi board stay in Bluetooth pairing mode? Bluetooth pairing mode will automatically turn off after 15 minutes, whether connected to the app or not. How do I exit Bluetooth pairing mode? To exit pairing mode, button press the button on Wi-Fi board while device is in pairing mode. You can also exit the mode using floor level controls, Close>Stop>Close>Stop sequence. Received ‘Bluetooth Not Connected’ error. What do I do? There are several reasons why the app is not connecting to the commercial Wi-Fi board. The app will let you know when the problem is on the mobile device side. Error messages are presented along with in-app help. Bluetooth is turned off in the phone settings Go to settings and enable Bluetooth App does not have permission to use Bluetooth in the phone settings Go to settings and then to the app, and turn on Bluetooth The problem could also be on commercial Wi-Fi board side: The board is not in Bluetooth pairing mode. If the LED2 is not blinking blue the commercial Wi-Fi board is not in pairing mode. Be sure that the door is closed and that you wait about 1 second between the close, stop, close, stop button press sequence. Verify that the board is powered. Check that the ribbon cable is fully seated on the board end and on the expansion module end. The commercial Wi-Fi board stays in pairing mode for 15 minutes. It may have turned off Bluetooth pairing mode and the process restarted. The phone is outside the range 30-50 ft range of Bluetooth. The range can be up to 150 ft if there are not obstructions. If you are far away from the operator, Bluetooth will not pair. Received ‘App No Longer Paired’ error. What do I do? If the Bluetooth connection to the app is disconnected at any point after initial pairing, the app will notify you that the Bluetooth connection has dropped and direct you to reestablish the Bluetooth connection or go back to the ‘Enter Bluetooth Pairing Mode’ screen to put the device back into Bluetooth pairing mode. Why does the Bluetooth connection to the app get disconnected? Bluetooth has a range of 30-50ft. The range can be up to 150 ft if there are no obstructions. If you walk away from the operator, the Bluetooth connection will fail. How do select an operator if multiple Wi-Fi boards are in pairing mode? If more than one commercial Wi-Fi board is in pairing mode at the same time, the app will list the Bluetooth IDs of all boards. The Bluetooth ID is cDCM_XXXXXX, where XXXXXX is a 6-digit code from middle of serial number, digits 7-12. A sticker is shipped with each board with the board serial number and that should be placed on the inside cover of the operator. Received ‘Unable to Read Serial Number’ error. What do I do? After the app connects to the commercial Wi-Fi board via Bluetooth, the app asks the commercial Wi-Fi board for its serial number. If the app does not get a response, it gives this error. Retrying will send another request. Be sure that you stay close to the operator during this process. Received ‘An error occurred – device already on account’ error. What do I do? After the app receives the board serial number, the app sends the serial number to the cloud to register the device. If the owner has already registered this device and it is already on the owners account, this error is given. If the door is not on the home screen, refresh the home screen by pulling down will update the app. If the device does not show on the home screen after refreshing, it can be registered. Received ‘An error occurred – already registered’ error. What do I do? After the app receives the board serial number, the app sends the serial number to the cloud to register the device. If the device is already registered another person this error is given. This happens if another user tries to register the device to get access or to help the device owner with an issue. Access can be given to other users by pressing the blue circle with the plus sign on the home screen and selecting virtual user. If the product was acquired the product from another user, call customer service and provide evidence of ownership to correct this error. Received ‘Serial number did not match model’ error. What do I do? The first step in setting up a new device is to select the model. For the commercial Wi-Fi board, the user must select commercial operator. If the user selects another device type that does not match model that is embedded in the serial number, this error is presented. Restarting the setup process and selecting the correct model will correct this error. Received ‘Registration Error’ message. What do I do? The serial number of every Wi-Fi product is established during manufacturing and sent to the cloud. This error occurs when a user attempts to register a product serial number that is not on the list of manufactured devices. If you received this error, contact customer service. Received ‘Registration Not Complete’ message. What do I do? After the cloud registers the device to the user it communicates the process is complete to the app. This error occurs when the app does not receive confirmation that registration is complete. Make sure that the commercial Wi-Fi board is connected to the app via Bluetooth and that the mobile device has a connection to the internet through a cellular data or Wi-Fi connection. After verifying the Wi-Fi board is connected to the app and the app is connected to the internet, retry. Received ‘Did not Receive Network List’ message. What do I do? After registration is complete, the app requests a list of Wi-Fi networks that are available to the commercial Wi-Fi board. This error occurs when the Wi-Fi board does reply to the app. Make sure that you stay close to the operator to maintain Bluetooth communication and retry. The Wi-Fi network is not on the list of networks in the app. What do I do? If the Wi-Fi SSID is private, if the router is off, or if the signal is not reaching the commercial Wi-Fi board, the Wi-Fi network will not appear on the list. Check that the Wi-Fi router is up, and that there is adequate Wi-Fi signal strength at the garage door opener. You can also select to manually enter the network name in the app. If you are using a private network, you must manually enter the network name. When you enter the name, be sure that it is a 2.4 GHz network. How do I know if the Wi-Fi signal is sufficient? To function effectively, your garage door opener needs at least two bars or (-65dbm) of Wi-Fi signal to communicate with the app and the cloud. The easiest way to find out if you have adequate signal strength is Connect your smart phone to your Wi-Fi network With your phone in your hand, stand near the commercial operator. Look at the Wi-Fi icon on the top of the screen on your smart phone. The Wi-Fi signal strength indicator is different than the cell signal indicator. Check that you have two bars of Wi-Fi signal strength. The Wi-Fi does not have a strong signal in the garage. What should I do? Verify that the Wi-Fi router is out in the open, not behind an obstruction. You can also try moving the Wi-Fi router closer to the operator. The customer can also purchase a Wi-Fi hot spot to provide Wi-Fi signal separate from their network. What is a 2.4 GHz network? Some routers have two or even three networks with the same name followed by 2G or 5G, which stands for 2.4 GHz and 5 GHz bands. Your commercial Wi-Fi board works with 2.4 GHz networks. The commercial Wi-Fi boards is not compatible with 5 GHz networks. Received ‘Error Connecting to Router’ message. What do I do? This error occurs when the Wi-Fi board is unable to connect to the router. Check that the SSID or the password is correct. If the network was manually entered, verify that it is a 2.4 GHz network. Received ‘Error Connecting to Internet’ message. What do I do? After the commercial Wi-Fi board connects to the router, it tries to connect to the internet. This error can occur if the internet is not connected to the router or there is a firewall preventing access to the internet. Check that the internet is available through the router. IT may need to verify that the firewall is not blocking traffic. If IT is blocking access, connect to a Wi-Fi hotspot separate from the IT network. Received ‘Did not Receive Cloud Acknowledgement’ message. What do I do? After the device connects to the internet, it connects to the cloud, the cloud confirms that the device is connected and informs the app that the connection is complete, then the app turns off the Bluetooth network. This error occurs when the cloud does not acknowledge device connectivity. Make sure that the Wi-Fi connection is good and retry. Is there another way to setup Wi-Fi? Yes, you can use the push button on the commercial Wi-Fi board to enter access point mode. Press and hold the Wi-Fi button on the cDCM until LED2 begins blinking blue, then changes to blinking blue and red. It should take about 10 seconds. Then go to the Wi-Fi settings on a smartphone or computer and connect to the cDCM-XXXXXX network. Next, go to the web browser on a smartphone or computer and enter 192.168.1.1. This connects you to an embedded webpage in the commercial Wi-Fi board. On the embedded webpage, click on the configure button and the embedded webpage takes you to a set up screen. Select a Wi-Fi network from a list of available networks and then scroll down, enter the password for the W-Fi network and then select save. If your Wi-Fi networks is not on the list, press the re-scan button to refresh the Wi-Fi network list or enter SSID manually. Device resets after saving credentials. The webpage may show configured to xxx access point or be in “saving...” before reset. Once the commercial Wi-Fi board is connected to the Wi-Fi network LED2 will change status as the board connects to the router and to the cloud. What do the LEDs on the commercial Wi-Fi board indicate? The cDCM has two RGB LEDs, LED1 is the Learn LED. LED2 is the Wi-Fi status LED.
- Specifications, 105926.0002.S
6640b115-e5fa-4e76-9680-6c121574969a Download Three-Button Control 105926.0002.S Spec .pdf Download PDF • 343KB > > Specifications 105926.0002.S
- GeoKey | Smart Home Partner
Genie's Aladdin Connect smart garage door controller now works with many of the top Smart Home Connected companies. GeoKey Crestron Buttons GeoKey® + Aladdin Connect® GeoKey is a hardware agnostic mobile access control solution, giving property owners and operators the ability to control all access points and simplify operations across multiple locations and complexes. GeoKey targets multi-family and student housing markets as a retrofit or new construction solution and integrates gates, garages, intercoms, interior and exterior doors, elevators, mail rooms and storage. Key benefits of working with GeoKey: Mobile Access Control - Full management software to send, retract, or limit mobile access for each user. No firmware updates or onsite programming required. Remote touring, battery life checks, and much more all through the cloud-based portal. Geofence Technology - Patented technology that doesn't require card readers for pedestrian door access. GeoKey stands for geolocated keys. Resident Experience - Using the move in dates set in the property management system, GeoKey sends an automated email and text message prompting residents to log in. Easy to get started and even easier to use. Enhanced Security - Three-factor authentication provides a secure approach to manage campus access credentials for residents, staff, and maintenance. Geokey is revolutionizing the way multifamily and student housing owners and operators secure their access points with a cutting-edge mobile access control platform that doesn't require Wi-Fi. The integration of Aladdin Connect with GeoKey enables users to control their Genie and garage door openers directly from their smartphones, using Geokey’s mobile access control software. How to Connect Aladdin Connect with GeoKey:
- en, Manual, Wall Mount Pro
ManualWall Mount Pro Download Wall Mount Garage Door Opener Manual_PRO .pdf Download PDF • 12.14MB Click below to download file ↓ > > Manual Wall Mount Pro
- Specifications, GCL H.pdf
633ef631-9785-4ad8-93a4-abd70e3a9a3c Download GCL H Specifications .pdf Download PDF • 551KB > > Specifications GCL H.pdf
- Model G, GX, and GXL Series Product Support
Genie garage door opener supportModel G, GX, and GXL Series Model G, GX, and GXL Series Operation & Maintenance Manual Find a Genie Dealer for Support Add Wi-Fi Smart Technology Replacement Accessories Fixed Code Remote Programming Safety and Maintenance Tips Homelink® Instructions Car2U® Instructions Shop Replacement Parts for this Model
- Model PMX-75 - ProMax® Product Support
Genie garage door opener supportModel PMX-75 - ProMax® Model PMX-75 - ProMax® Operation & Maintenance Manual Find a Genie Dealer for Support Add Wi-Fi Smart Technology Replacement Accessories Fixed Code Remote Programming Safety and Maintenance Tips Homelink® Instructions Car2U® Instructions Shop Replacement Parts for this Model
- Drawing, GCL GH CENT DOL.pdf
8ead576e-e016-49c4-b883-fb7366a5a00b Download GCL GH CENT DOL Drawing .pdf Download PDF • 151KB > > Drawing GCL GH CENT DOL.pdf
- en, Warranty, 1022 1024 1042
Warranty1022 1024 1042 Download 1022_1024_1042_Warranty .pdf Download PDF • 726KB Click below to download file ↓ > > Warranty 1022 1024 1042
- Model 1042 - BeltLift® 600 Product Support
Genie garage door opener supportModel 1042 - BeltLift® 600 Model 1042 - BeltLift® 600 Operation & Maintenance Manual Find a Genie Dealer for Support Add Wi-Fi Smart Technology Replacement Accessories Remote / Keypad Programming Instructions Safety and Maintenance Tips Homelink® Instructions Car2U® Instructions Shop Replacement Parts for this Model
- Drawing, GCL LDJ SD DC DO.pdf
5e135f1f-f415-4b99-8c2b-49b2d5bce148 Download 113314-SHOP DWG-LDJ-SHUTTER-DC-D&O .pdf Download PDF • 103KB > > Drawing GCL LDJ SD DC DO.pdf
- Model CM7600 - Legacy Screw Drive Series Product Support
Genie garage door opener supportModel CM7600 - Legacy Screw Drive Series Model CM7600 - Legacy Screw Drive Series Operation & Maintenance Manual Find a Genie Dealer for Support Add Wi-Fi Smart Technology Replacement Accessories Remote / Keypad Programming Instructions Safety and Maintenance Tips Homelink® Instructions Car2U® Instructions Shop Replacement Parts for this Model
- en, Brochure, Pro Series 4164H B
BrochurePro Series 4164H B Download 4164H B_Pro Garage Door Opener_Brochure .pdf Download PDF • 1.51MB Click below to download file ↓ > > Brochure Pro Series 4164H B
- Model 3060L - DirectLift Plus® Product Support
Genie garage door opener supportModel 3060L - DirectLift Plus® Model 3060L - DirectLift Plus® Operation & Maintenance Manual Find a Genie Dealer for Support Add Wi-Fi Smart Technology Replacement Accessories Remote / Keypad Programming Instructions Safety and Maintenance Tips Homelink® Instructions Car2U® Instructions Shop Replacement Parts for this Model






