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- Model 3020 - ReliaG® Pro Series Product Support
Genie garage door opener supportModel 3020 - ReliaG® Pro Series Model 3020 - ReliaG® Pro Series Operation & Maintenance Manual Find a Genie Dealer for Support Add Wi-Fi Smart Technology Installation Videos Remote / Keypad Programming Instructions Safety and Maintenance Tips Homelink® Instructions Car2U® Instructions Shop Replacement Parts for this Model
- Specifications, OPABTCGX.S
d743bfe6-cf3e-4591-a036-dccd43daad3a OPABTCGX.S G Spec Sheet .pdf Download PDF • 360KB Download > > Specifications OPABTCGX.S
- en, Manual, PMX 75 PMX 85
ManualPMX 75 PMX 85 PMX 75 PMX 85_Manual .pdf Download PDF • 937KB Download Click below to download file ↓ > > Manual PMX 75 PMX 85
- Drawing, GCL J RS FOH.pdf
348c0277-1ef4-4e1e-a880-3427d9183bb8 112382-SHOP DWG_RS_SXJ_FOH .pdf Download PDF • 291KB Download > > Drawing GCL J RS FOH.pdf
- Specifications, 107042.0004.S
bc545179-9a5d-4014-92eb-267f042eece9 Key Switch 107042.0004.S Spec .pdf Download PDF • 429KB Download > > Specifications 107042.0004.S
- Aladdin Connect Installation Videos | The Genie Company
Aladdin Connect RetroFit kit installation videos. View the whole video or by chapter of each step to help with installing Aladdin Connect. ALADDIN CONNECT RETROFIT KIT INSTALLATION VIDEOS Full Video: Chapters: Play Video Play Video 00:31 Aladdin Connect: Check Garage Door Opener Compatibility The Genie Aladdin Connect retro-fit kit works with most, but not all garage door openers. In this video we will show you how to check compatibility. Play Video Play Video 00:46 Genie Aladdin Connect: Check WiFi Coverage in the garage The Genie Aladdin Connect needs to have a strong Wi-Fi signal. The Wi-Fi signal strength in the garage must be -65 dBm. Play Video Play Video 02:31 Genie Aladdin Connect: Download the App and Setup an Account Find the Genie Aladdin Connect app by using the QR code and sign up with an email address to create your account. In this video segment, we show you how to easily create your account. Play Video Play Video 01:55 Genie Aladdin Connect: Connect the Aladdin Connect Retro-Fit Kit to your account We show you how to connect your phone to the retro-fit Aladdin Connect kit to be able to connect the retro-fit kit to your account. Play Video Play Video 03:07 Genie Aladdin Connect: Connect the Aladdin Connect Retro-Fit Kit to your Home Wi-Fi Network This segment will show you how to connect your phone to the Aladdin Connect retro-fit kit Wi-Fi network, then select your home network, and enter your Wi-Fi password. Play Video Play Video 01:15 Genie Aladdin Connect: Setup your Door Position Sensor To set up your Door Position Sensor (DPS) remove the tab from the door position sensor, check that the door button on the door control module is blue. Play Video Play Video 01:39 Genie Aladdin Connect: Add a Second or Third Door Position Sensor To add a second or third door position sensor to your Aladdin Connect, remove the tab from the door position sensor and select the door button on the door control module. Play Video Play Video 00:37 Genie Aladdin Connect: Adding Users and Rules In this clip we will show you where you can set-up customization through rules, and add virtual keys (users) Play Video Play Video 01:10 Genie Aladdin Connect: Preparing to Install Hardware In this segment, we will show you how to prepare and install the hardware for the Aladdin Connect external kit. Play Video Play Video 02:37 Genie Aladdin Connect: Installing the Door Control Module In this segment, we show you how to install the DCM Door Control Module Play Video Play Video 01:23 Installing the Door Position Sensor Play Video Play Video 00:22 Genie Aladdin Connect: Technical Assistance Do you need technical support for your Aladdin Connect smart garage door controller? In this segment we show you all the ways you can reach out to us for help.
- PRE-1993 Openers
The Genie Company SAFETY FIRST PRE-1993 OPENERS SHOULD BE REPLACED - NOT REPAIRED SAFETY FIRST PRE-1993 OPENERS SHOULD BE REPLACED - NOT REPAIRED MT. HOPE, OH – The Genie Company is committed to the highest standards of product safety. Genie has manufactured garage door openers since 1954 with a safety record that ranks as one of the best in the industry with many innovative product safety features over the years. In the early 1990s, the Consumer Product Safety Commission (CPSC) enacted into law new rules ensuring that all garage door openers manufactured after 1992 had external entrapment protection devices, such as infrared sensors or sensing edges, in addition to the internal contact reverse mechanism. Garage door openers made prior to 1993 are safe and reliable if installed, tested, and maintained properly. However, the vast majority of these older units are not equipped with infrared sensors or other external entrapment protection devices, and thus do not meet today’s standard for garage door opener safety. To ensure the highest degree of safety and customer satisfaction, The Genie Company believe it is important that pre-1993 garage door openers are replaced, as opposed to being repaired. Therefore, effective July 1, 2013, The Genie Company will stop supporting the repair of all pre-1993 Genie garage door openers, including technical service support and the sale of replacement parts. We believe this decision will provide homeowners the latest safety technology with the added benefit of more security and convenience features. The Genie Company will not be responsible for warranty or liabilities incurred as a result of someone repairing a pre-1993 (non-infrared or safety sensing) garage door opener. We believe this decision is in the best interests of everyone who uses a Genie opener, as safety always comes first. About The Genie Company The Genie Company is based in Mt. Hope, Ohio, and is a leading manufacturer of garage door openers & accessories for residential and commercial applications. With its main manufacturing facility in Baltic, Ohio, its roots run deep as an American brand that has been synonymous with garage door openers since 1954. The Genie name itself is a well-recognized icon among homeowners, builders, & dealers alike. Genie distributes its openers and accessories through a broad distribution channel of professional dealers, wholesalers, and retailers throughout the U.S. and Canada. The Genie Company is a separate division of Overhead Door Corporation. FOR CUSTOMER SERVICE & PRODUCT INQUIRIES, CONTACT: Genie Customer Care Dept. 1-800-354-3643
- Model 4062 - PowerMax® 1500 Product Support
Genie garage door opener supportModel 4062 - PowerMax® 1500 Model 4062 - PowerMax® 1500 Operation & Maintenance Manual Installation Poster Add Wi-Fi Smart Technology Installation Videos Remote / Keypad Programming Instructions Safety and Maintenance Tips Homelink® Instructions Car2U® Instructions Shop Replacement Parts for this Model
- Model PCG400 - Chainglide® Product Support
Genie garage door opener supportModel PCG400 - Chainglide® Model PCG400 - Chainglide® Operation & Maintenance Manual Find a Genie Dealer for Support Add Wi-Fi Smart Technology Replacement Accessories Remote / Keypad Programming Instructions Safety and Maintenance Tips Homelink® Instructions Car2U® Instructions Shop Replacement Parts for this Model
- Model H4000 - Legacy Screw Drive Series Product Support
Genie garage door opener supportModel H4000 - Legacy Screw Drive Series Model H4000 - Legacy Screw Drive Series Operation & Maintenance Manual Find a Genie Dealer for Support Add Wi-Fi Smart Technology Replacement Accessories Remote / Keypad Programming Instructions Safety and Maintenance Tips Homelink® Instructions Car2U® Instructions Shop Replacement Parts for this Model
- Vulnerability Disclosure Policy & Reporting | The Genie Company
Learn how to report security vulnerabilities responsibly. Review our disclosure policy and submit potential issues through our secure vulnerability reporting form. Vulnerability Reporting At The Genie Company, we are dedicated to keeping our systems and the privacy of users safe and secure. Maintaining that secure environment is a team effort, and we value the insights and support from security researchers and everyday users. Vulnerability Disclosure Policy Vulnerability Disclosure Policy At GMI Holdings Inc., dba The Genie Company (“Genie”), the security of our systems and the privacy of our users are top priorities. We are committed to maintaining a secure environment and value the contributions of security researchers and members of the public. The Genie IT Security incident response team is responsible for evaluating reported vulnerabilities impacting our products. Once a report has been submitted, we will work to validate the reported vulnerability. Our team may need to contact you if additional information is required to validate or reproduce the issue. Scope: This policy applies to: All products manufactured by Genie and all public-facing systems and services owned, operated, or controlled by Genie. Reporting a Vulnerability. If you identify a security vulnerability in any Genie product, we ask you to report it as soon as possible. Timely identification and reporting of security vulnerabilities is critical to mitigating potential risks to our customers. To submit a vulnerability report, visit our website https://www.geniecompany.com . Select “Contact Us”, then “Report a Vulnerability”, or click here . If you have any questions regarding vulnerabilities or vulnerability reporting, contact us at InfoSec@Overheaddoor.com . Handling and Response Process. When you report a vulnerability in good faith and in accordance with this policy, we will: Acknowledge receipt of your report within 5 business days. Assess the report for validity and assign a risk severity rating based on our risk assessment methodology. Appropriately remediate the issue within a reasonable timeframe based on its severity. Document the incident and update our records. Guidelines for Good Faith Security Research and Disclosure. All vulnerability research must be conducted in good faith. This means: You will follow this policy and any other relevant agreements you have with us. Your research must consist exclusively of good faith testing, investigation, or correction of a security flaw, with the primary goal of promoting the safety of a Genie product or online service. You will not violate Genie’s customers’ security and privacy, and will not harm individuals or the public. Your research will proceed only as far as necessary to demonstrate or clarify the security issue, and no further. If a vulnerability provides unintended access to data, you will limit the amount of data you access to the minimum required for effectively demonstrating a proof of concept. You will notify Genie of any sensitive data you accessed and you will cooperate with Genie on the proper destruction of any sensitive data that was inadvertently accessed or cached. You will report the findings of your research to us within 72 hours of determining a potential security concern. You will allow us a reasonable time to resolve the issue before any public disclosure. You must comply with all applicable laws. No extortion or harassment is permitted. Public Notification If applicable, Genie will coordinate public notification of any validated vulnerability with you. Where possible, we prefer that our respective public disclosures be posted simultaneously. To protect our customers, Genie requests that you do not share information about potential vulnerabilities in any public setting until we have addressed the vulnerability and informed customers if necessary. Additionally, we respectfully ask that you do not post or share any data belonging to our customers. Please note that the time required to mitigate a vulnerability depends on the severity of the vulnerability and the affected systems. Out of Scope. The following actions, if performed by you or a member of your team, are not in scope: Denial of service (DoS/DDoS) attacks. Introducing malicious software, spoofing, manipulation, monitoring Social engineering or phishing. Physical security attacks. Use of outdated browsers or plugins. Use of web scrapers or other tools to collect sensitive information. Port, protocol, and request flooding. Stunt hacking. Safe Harbor. If you act in good faith and comply with this policy: We will not pursue legal action We will consider your actions authorized; We may publicly acknowledge your contribution (with your consent); and We will take steps to make known that you conducted good faith security research if someone else brings legal action against you. Reporting a Potential Vulnerability test 4 The Genie Company works with customers, software developers, and security researchers to address cybersecurity vulnerabilities. Help us improve our products by reporting a potential vulnerability within our product portfolio or digital platforms. Note: If you need product technical support, please visit Product Support . This form should only be used to report potential cybersecurity vulnerabilities within Genie products or services. For additional information on our handling and response process, see our Vulnerability Disclosure Policy (above). First name Last name Email* Phone Which Product(s) or Service(s) are affected?* Provide applicable software versions, models, serial numbers, etc. Describe the vulnerability or issue.* Describe the steps taken to produce/reproduce the issue. Accept Vulnerability Disclosure Policy * Accept Privacy Policy * Please do not contact me. (We will acknowledge reciept of submission) Submit
- Drawing, GCL LDJ SD DC DO.pdf
5e135f1f-f415-4b99-8c2b-49b2d5bce148 113314-SHOP DWG-LDJ-SHUTTER-DC-D&O .pdf Download PDF • 103KB Download > > Drawing GCL LDJ SD DC DO.pdf
- Specifications, 112809.0001.S
e4c1e43f-c659-42e6-9aec-c950bb885390 112809.0001.S Specification Sheet .pdf Download PDF • 220KB Download > > Specifications 112809.0001.S
- GCL-GT | Genie Commercial Line Operator
GCL-GTHEAVY-DUTY GEAR HEAD TROLLEY OPERATORThe GCL-GT is designed for standard lift sectional doors that have up to 60-cycle/hour duty requirements. Advanced features and robust mechanical design combine to provide a heavy-duty operator that sets a new standard for productivity. / Commercial Line Operators GCL-GT HEAVY-DUTY GEAR HEAD TROLLEY OPERATOR The GCL-GT is designed for standard lift sectional doors that have up to 60-cycle/hour duty requirements. Advanced features and robust mechanical design combine to provide a heavy-duty operator that sets a new standard for productivity. Locate a Dealer Advantages MultiVolt® - Order phase-specific operator for the job and have the ability to select the right voltage on the job site. Single Phase: 115/208/230V AC Three Phase: 208/230/460V AC 575V AC voltage models available separately Modular design with optional expansion boards for an advanced timer to close, and auxiliary output functionality. LCD display with intuitive setup menu. Provides current status and trouble-shooting assistance. Internal receiver with the ability to individually add/delete up to 50 Intellicode® transmitters directly from the LCD display. EZ Limit® provides for push-to-set limits that stay synchronized with door through a long-term loss of power. The low-profile height of the power head maximizes the clearance for vehicular traffic. Open/close/stop and setup keys included on the control board. Keeps all controls near the LCD display convenient for set up. The quiet trolley carriage with high-strength wear pads eliminates a need to apply grease to rails. Standard Features UL 325 2010 approved. EZ Limit® electro-mechanical limits. MultiVolt® voltage simplification. Max run timer automatically adjusts to up and down run time. Heavy-duty worm gearbox for primary reduction. Delay on reverse. 16-character LCD display. Advanced radio receiver displays and stores activation by transmitter ID number on the LCD screen. 3-button control station. 2-year/20,000 cycle warranty. Programmable mid-stop. Drawbar disconnect for emergency manual operation. DC disc brake with progressive braking. Product Information Shop Drawings Tech Support GCL-GT Support Product Information: Product Brochure Operator Manual Product Specification Wiring Diagram Door Charts EASY INSTALLATIONS, EFFICIENT OPERATIONS
- Model 3062 - PowerMax® 1200 Product Support
Genie garage door opener supportModel 3062 - PowerMax® 1200 Model 3062 - PowerMax® 1200 Operation & Maintenance Manual Installation Poster Add Wi-Fi Smart Technology Installation Videos Remote / Keypad Programming Instructions Safety and Maintenance Tips Homelink® Instructions Car2U® Instructions Shop Replacement Parts for this Model






