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  • Aladdin Connect Installation Videos | The Genie Company

    Aladdin Connect RetroFit kit installation videos. View the whole video or by chapter of each step to help with installing Aladdin Connect. ALADDIN CONNECT RETROFIT KIT INSTALLATION VIDEOS Full Video: Chapters: Play Video Play Video 00:31 Aladdin Connect: Check Garage Door Opener Compatibility The Genie Aladdin Connect retro-fit kit works with most, but not all garage door openers. In this video we will show you how to check compatibility. Play Video Play Video 00:46 Genie Aladdin Connect: Check WiFi Coverage in the garage The Genie Aladdin Connect needs to have a strong Wi-Fi signal. The Wi-Fi signal strength in the garage must be -65 dBm. Play Video Play Video 02:31 Genie Aladdin Connect: Download the App and Setup an Account Find the Genie Aladdin Connect app by using the QR code and sign up with an email address to create your account. In this video segment, we show you how to easily create your account. Play Video Play Video 01:55 Genie Aladdin Connect: Connect the Aladdin Connect Retro-Fit Kit to your account We show you how to connect your phone to the retro-fit Aladdin Connect kit to be able to connect the retro-fit kit to your account. Play Video Play Video 03:07 Genie Aladdin Connect: Connect the Aladdin Connect Retro-Fit Kit to your Home Wi-Fi Network This segment will show you how to connect your phone to the Aladdin Connect retro-fit kit Wi-Fi network, then select your home network, and enter your Wi-Fi password. Play Video Play Video 01:15 Genie Aladdin Connect: Setup your Door Position Sensor To set up your Door Position Sensor (DPS) remove the tab from the door position sensor, check that the door button on the door control module is blue. Play Video Play Video 01:39 Genie Aladdin Connect: Add a Second or Third Door Position Sensor To add a second or third door position sensor to your Aladdin Connect, remove the tab from the door position sensor and select the door button on the door control module. Play Video Play Video 00:37 Genie Aladdin Connect: Adding Users and Rules In this clip we will show you where you can set-up customization through rules, and add virtual keys (users) Play Video Play Video 01:10 Genie Aladdin Connect: Preparing to Install Hardware In this segment, we will show you how to prepare and install the hardware for the Aladdin Connect external kit. Play Video Play Video 02:37 Genie Aladdin Connect: Installing the Door Control Module In this segment, we show you how to install the DCM Door Control Module Play Video Play Video 01:23 Installing the Door Position Sensor Play Video Play Video 00:22 Genie Aladdin Connect: Technical Assistance Do you need technical support for your Aladdin Connect smart garage door controller? In this segment we show you all the ways you can reach out to us for help.

  • PRE-1993 Openers

    The Genie Company SAFETY FIRST PRE-1993 OPENERS SHOULD BE REPLACED - NOT REPAIRED SAFETY FIRST PRE-1993 OPENERS SHOULD BE REPLACED - NOT REPAIRED MT. HOPE, OH – The Genie Company is committed to the highest standards of product safety. Genie has manufactured garage door openers since 1954 with a safety record that ranks as one of the best in the industry with many innovative product safety features over the years. In the early 1990s, the Consumer Product Safety Commission (CPSC) enacted into law new rules ensuring that all garage door openers manufactured after 1992 had external entrapment protection devices, such as infrared sensors or sensing edges, in addition to the internal contact reverse mechanism. Garage door openers made prior to 1993 are safe and reliable if installed, tested, and maintained properly. However, the vast majority of these older units are not equipped with infrared sensors or other external entrapment protection devices, and thus do not meet today’s standard for garage door opener safety. To ensure the highest degree of safety and customer satisfaction, The Genie Company believe it is important that pre-1993 garage door openers are replaced, as opposed to being repaired. Therefore, effective July 1, 2013, The Genie Company will stop supporting the repair of all pre-1993 Genie garage door openers, including technical service support and the sale of replacement parts. We believe this decision will provide homeowners the latest safety technology with the added benefit of more security and convenience features. The Genie Company will not be responsible for warranty or liabilities incurred as a result of someone repairing a pre-1993 (non-infrared or safety sensing) garage door opener. We believe this decision is in the best interests of everyone who uses a Genie opener, as safety always comes first. About The Genie Company The Genie Company is based in Mt. Hope, Ohio, and is a leading manufacturer of garage door openers & accessories for residential and commercial applications. With its main manufacturing facility in Baltic, Ohio, its roots run deep as an American brand that has been synonymous with garage door openers since 1954. The Genie name itself is a well-recognized icon among homeowners, builders, & dealers alike. Genie distributes its openers and accessories through a broad distribution channel of professional dealers, wholesalers, and retailers throughout the U.S. and Canada. The Genie Company is a separate division of Overhead Door Corporation. FOR CUSTOMER SERVICE & PRODUCT INQUIRIES, CONTACT: Genie Customer Care Dept. 1-800-354-3643

  • Model 4062 - PowerMax® 1500 Product Support

    Genie garage door opener supportModel 4062 - PowerMax® 1500 Model 4062 - PowerMax® 1500 Operation & Maintenance Manual Installation Poster Add Wi-Fi Smart Technology Installation Videos Remote / Keypad Programming Instructions Safety and Maintenance Tips Homelink® Instructions Car2U® Instructions Shop Replacement Parts for this Model

  • Model PCG400 - Chainglide® Product Support

    Genie garage door opener supportModel PCG400 - Chainglide® Model PCG400 - Chainglide® Operation & Maintenance Manual Find a Genie Dealer for Support Add Wi-Fi Smart Technology Replacement Accessories Remote / Keypad Programming Instructions Safety and Maintenance Tips Homelink® Instructions Car2U® Instructions Shop Replacement Parts for this Model

  • Model H4000 - Legacy Screw Drive Series Product Support

    Genie garage door opener supportModel H4000 - Legacy Screw Drive Series Model H4000 - Legacy Screw Drive Series Operation & Maintenance Manual Find a Genie Dealer for Support Add Wi-Fi Smart Technology Replacement Accessories Remote / Keypad Programming Instructions Safety and Maintenance Tips Homelink® Instructions Car2U® Instructions Shop Replacement Parts for this Model

  • Vulnerability Disclosure Policy & Reporting | The Genie Company

    Learn how to report security vulnerabilities responsibly. Review our disclosure policy and submit potential issues through our secure vulnerability reporting form. Vulnerability Reporting At The Genie Company, we are dedicated to keeping our systems and the privacy of users safe and secure. Maintaining that secure environment is a team effort, and we value the insights and support from security researchers and everyday users. Vulnerability Disclosure Policy Vulnerability Disclosure Policy At GMI Holdings Inc., dba The Genie Company (“Genie”), the security of our systems and the privacy of our users are top priorities. We are committed to maintaining a secure environment and value the contributions of security researchers and members of the public. The Genie IT Security incident response team is responsible for evaluating reported vulnerabilities impacting our products. Once a report has been submitted, we will work to validate the reported vulnerability. Our team may need to contact you if additional information is required to validate or reproduce the issue. Scope: This policy applies to: All products manufactured by Genie and all public-facing systems and services owned, operated, or controlled by Genie. Reporting a Vulnerability. If you identify a security vulnerability in any Genie product, we ask you to report it as soon as possible. Timely identification and reporting of security vulnerabilities is critical to mitigating potential risks to our customers. To submit a vulnerability report, visit our website https://www.geniecompany.com . Select “Contact Us”, then “Report a Vulnerability”, or click here . If you have any questions regarding vulnerabilities or vulnerability reporting, contact us at InfoSec@Overheaddoor.com . Handling and Response Process. When you report a vulnerability in good faith and in accordance with this policy, we will: Acknowledge receipt of your report within 5 business days. Assess the report for validity and assign a risk severity rating based on our risk assessment methodology. Appropriately remediate the issue within a reasonable timeframe based on its severity. Document the incident and update our records. Guidelines for Good Faith Security Research and Disclosure. All vulnerability research must be conducted in good faith. This means: You will follow this policy and any other relevant agreements you have with us. Your research must consist exclusively of good faith testing, investigation, or correction of a security flaw, with the primary goal of promoting the safety of a Genie product or online service. You will not violate Genie’s customers’ security and privacy, and will not harm individuals or the public. Your research will proceed only as far as necessary to demonstrate or clarify the security issue, and no further. If a vulnerability provides unintended access to data, you will limit the amount of data you access to the minimum required for effectively demonstrating a proof of concept. You will notify Genie of any sensitive data you accessed and you will cooperate with Genie on the proper destruction of any sensitive data that was inadvertently accessed or cached. You will report the findings of your research to us within 72 hours of determining a potential security concern. You will allow us a reasonable time to resolve the issue before any public disclosure. You must comply with all applicable laws. No extortion or harassment is permitted. Public Notification If applicable, Genie will coordinate public notification of any validated vulnerability with you. Where possible, we prefer that our respective public disclosures be posted simultaneously. To protect our customers, Genie requests that you do not share information about potential vulnerabilities in any public setting until we have addressed the vulnerability and informed customers if necessary. Additionally, we respectfully ask that you do not post or share any data belonging to our customers. Please note that the time required to mitigate a vulnerability depends on the severity of the vulnerability and the affected systems. Out of Scope. The following actions, if performed by you or a member of your team, are not in scope: Denial of service (DoS/DDoS) attacks. Introducing malicious software, spoofing, manipulation, monitoring Social engineering or phishing. Physical security attacks. Use of outdated browsers or plugins. Use of web scrapers or other tools to collect sensitive information. Port, protocol, and request flooding. Stunt hacking. Safe Harbor. If you act in good faith and comply with this policy: We will not pursue legal action We will consider your actions authorized; We may publicly acknowledge your contribution (with your consent); and We will take steps to make known that you conducted good faith security research if someone else brings legal action against you. Reporting a Potential Vulnerability test 4 The Genie Company works with customers, software developers, and security researchers to address cybersecurity vulnerabilities. Help us improve our products by reporting a potential vulnerability within our product portfolio or digital platforms. Note: If you need product technical support, please visit Product Support . This form should only be used to report potential cybersecurity vulnerabilities within Genie products or services. For additional information on our handling and response process, see our Vulnerability Disclosure Policy (above). First name Last name Email* Phone Which Product(s) or Service(s) are affected?* Provide applicable software versions, models, serial numbers, etc. Describe the vulnerability or issue.* Describe the steps taken to produce/reproduce the issue. Accept Vulnerability Disclosure Policy * Accept Privacy Policy * Please do not contact me. (We will acknowledge reciept of submission) Submit

  • Drawing, GCL LDJ SD DC DO.pdf

    5e135f1f-f415-4b99-8c2b-49b2d5bce148 113314-SHOP DWG-LDJ-SHUTTER-DC-D&O .pdf Download PDF • 103KB Download > > Drawing GCL LDJ SD DC DO.pdf

  • Specifications, 112809.0001.S

    e4c1e43f-c659-42e6-9aec-c950bb885390 112809.0001.S Specification Sheet .pdf Download PDF • 220KB Download > > Specifications 112809.0001.S

  • GCL-GT | Genie Commercial Line Operator

    GCL-GTHEAVY-DUTY GEAR HEAD TROLLEY OPERATORThe GCL-GT is designed for standard lift sectional doors that have up to 60-cycle/hour duty requirements. Advanced features and robust mechanical design combine to provide a heavy-duty operator that sets a new standard for productivity. / Commercial Line Operators GCL-GT HEAVY-DUTY GEAR HEAD TROLLEY OPERATOR The GCL-GT is designed for standard lift sectional doors that have up to 60-cycle/hour duty requirements. Advanced features and robust mechanical design combine to provide a heavy-duty operator that sets a new standard for productivity. Locate a Dealer Advantages MultiVolt® - Order phase-specific operator for the job and have the ability to select the right voltage on the job site. Single Phase: 115/208/230V AC Three Phase: 208/230/460V AC 575V AC voltage models available separately Modular design with optional expansion boards for an advanced timer to close, and auxiliary output functionality. LCD display with intuitive setup menu. Provides current status and trouble-shooting assistance. Internal receiver with the ability to individually add/delete up to 50 Intellicode® transmitters directly from the LCD display. EZ Limit® provides for push-to-set limits that stay synchronized with door through a long-term loss of power. The low-profile height of the power head maximizes the clearance for vehicular traffic. Open/close/stop and setup keys included on the control board. Keeps all controls near the LCD display convenient for set up. The quiet trolley carriage with high-strength wear pads eliminates a need to apply grease to rails. Standard Features UL 325 2010 approved. EZ Limit® electro-mechanical limits. MultiVolt® voltage simplification. Max run timer automatically adjusts to up and down run time. Heavy-duty worm gearbox for primary reduction. Delay on reverse. 16-character LCD display. Advanced radio receiver displays and stores activation by transmitter ID number on the LCD screen. 3-button control station. 2-year/20,000 cycle warranty. Programmable mid-stop. Drawbar disconnect for emergency manual operation. DC disc brake with progressive braking. Product Information Shop Drawings Tech Support GCL-GT Support Product Information: Product Brochure Operator Manual Product Specification Wiring Diagram Door Charts EASY INSTALLATIONS, EFFICIENT OPERATIONS

  • Model 3062 - PowerMax® 1200 Product Support

    Genie garage door opener supportModel 3062 - PowerMax® 1200 Model 3062 - PowerMax® 1200 Operation & Maintenance Manual Installation Poster Add Wi-Fi Smart Technology Installation Videos Remote / Keypad Programming Instructions Safety and Maintenance Tips Homelink® Instructions Car2U® Instructions Shop Replacement Parts for this Model

  • Wiring, GCL J Egress 3PH.pdf

    e62f5e17-5b08-4f45-8687-3457d68d80d6 GCL Egress Wiring Diagram 3PH .pdf Download PDF • 75KB Download > > Wiring GCL J Egress 3PH.pdf

  • Model 2128B | Genie Garage Door Opener

    Power, value, and reliability are provided with this model 2128B smart connected garage door opener. The Aladdin Connect® smart device system is integrated plus this model includes a battery backup! Genie Garage Door Opener Model 2128B Connected Pro Series Model 2128B Belt or Chain Drive - 2128B The Model 2128B is a Wi-Fi-connected garage door opener with the Aladdin® Connect smart system built directly in. This technology makes the 2128B a better choice for the homeowner who wants a reliable opener with more power along with the advantage of being able to monitor & operate it remotely through a smartphone or other similar type devices, plus this model includes a battery backup. Aladdin Connect Smart Tech built in- works with Alexa DC motor with Soft Start & Stop control Pairs with up to 16 wireless devices, including remotes and keypads 10 Year Motor Limited Warranty ** 1 light bulb – Genie LED light bulbs recommended (60-watt max if incandescent bulb used.) C-channel rail for strength & aesthetics Intellicode® Security to stop potential code thieves HomeLink® & Car2U® compatible (No external repeater box or bridge needed.) Close Special Features Explore this helpful checklist to discover why Genie is the brand you trust, featuring our innovative Child Guard Battery Lock design and more. Battery Backup Included- allows you to operate the garage door when the power is out Powerful DC motor allows for quiet operation with Soft Start & Stop control. Opening speed up to 7.0" per second.† (Operates residential sectional doors up to 10' high.) Steel reinforced belt or chain drive – choose the drive option that best fits your needs. Strong C-channel rail design that also helps conceal the rotating belt or chain for better aesthetics. Auto-Seek Dual Frequency system automatically seeks the best frequency between 315 or 390 MHz in which to operate, depending on any nearby frequency interference source. Light is positioned toward the inside of the garage instead of toward the garage door to give illumination where you need it most. Genie LED bulb recommended (60-watt max if incandescent used.) Why choose a Genie Professional Dealer? (Learn More) Standard Genie Garage Door Opener Features Patented Dual Frequency Technology: Patented technology that automatically finds the best line of communication between Genie® products. This maximizes the range of radio frequency devices and improves the overall performance of products. Intellicode Security Technology: Keeps your home and family safe by changing the access code from billions of combinations at each door activation to help prevent unauthorized access. GenieSense™ Monitoring & Diagnostic Technology: Provides safety by continuously monitoring the operation of the garage door opener, stopping the operation to alert you when significant changes occur. Installation Manuals and Support View the Model 2128B Full Support Page Operation & Maintenance Manual English | Spanish | French Programming Instructions English | Spanish Other Helpful Resources Product Brochure Aladdin Connect Support Warranty Information *More resources and support can be found on our full Genie Customer Support Portal RECOMMENDED ACCESSORIES LED Light Bulb Wireless Wall Console Three Button Remote CALIFORNIA RESIDENTS: In accordance with California State Law SB-969, all installed garage door openers in the state must have battery backup as of July 1, 2019. Click Here to learn more. * Horsepower Comparable (HPc) designates that this garage door opener meets Genie's lifting force specification for the specific amount mentioned horsepower garage door openers. ** See manual for limitations and details. *** For residential sectional garage doors up to 7' high. Extension kit required for 8' high doors. † Maximum opening speed +/- 0.5 in/sec.

  • GCL-MH | Genie Commercial Line Operator

    GCL-MHMEDIUM-DUTY HOIST OPERATORThe new Z Series GCL-MH is designed for high or full-lift sectional and rolling doors that have a limited-duty cycle requirement. Advanced features and robust mechanical design combine to provide a medium-duty operator that is the new standard in the industry. / Commercial Line Operators GCL-MH MEDIUM-DUTY HOIST OPERATOR The new Z Series GCL-MH is designed for high or full-lift sectional and rolling doors that have a limited-duty cycle requirement. Advanced features and robust mechanical design combine to provide a medium-duty operator that is the new standard in the industry. Locate a Dealer Advantages Rated for 15 cycles per hour operation, maximizing the performance of a medium-duty operator. Modular design with optional expansion boards for an advanced timer to close, and auxiliary output functionality. Included internal Intellicode® receiver learns up to 50 transmitters with randomly assigned identity numbers. Learn and delete individual transmitters directly from LCD display. Ball bearing motor with built-in thermal protection and ball bearings isolates motor for quiet operation, provides overload protection and extended motor life due to use of bearings over bushings. Open/close/stop and setup keys included on control board. Keeps all controls near the LCD display convenient for set up. Electric box isolation from the frame reduces vibration. Standard Features UL 325 2010 approved. EZ Limit® electro-mechanical limits. Max run timer automatically adjusts to up and down run time. TensiBelt® self-tensioning primary drive reduction. Delay on reverse. 16-character LCD display. 3-button control station. 2-year/20,000 cycle warranty. Programmable mid-stop. Right or left hand emergency hoist models available for manual operation. Built-in cycle count and trouble-shooting assistance via LCD display. Product Information Shop Drawings Tech Support GCL-MH Support Product Information: Product Brochure Operator Manual Product Specification Wiring Diagram Door Charts EASY INSTALLATIONS, EFFICIENT OPERATIONS

  • en, Warranty, Belt Chain Drive Garage Door Opener

    WarrantyBelt Chain Drive Garage Door Opener Warranty_All Retail GDOs_42122.03316 .pdf Download PDF • 901KB Download Click below to download file ↓ > > Warranty Belt Chain Drive Garage Door Opener

  • Siri Shortcuts | Smart Home Partner

    Genie's Aladdin Connect smart garage door controller now works with many of the top Smart Home Connected companies. Siri Shortcuts Crestron Buttons Siri Shortcut + Aladdin Connect® Control your Genie Aladdin Connect® smart garage door with quick, customizable voice commands using Siri Shortcuts. With this integration, you can easily add actions like opening or closing your garage door to your personal Siri phrases - making access faster and more convenient. Siri Shortcuts lets you trigger Aladdin Connect® functions hands‑free from your iPhone, Apple Watch, or other Siri‑enabled devices. Whether your hands are full or you're on the go, simply say “Hey Siri” to manage your garage door through supported Genie models. How to Connect Aladdin Connect with Siri Shortcuts

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