Where to Buy

Buy these items online direct: Aladdin Connect garage door controller; Genie LED light bulb; select remotes.

With more than half a century of garage door opener experience, Genie’s technical support experts are skilled at answering your questions. Get in touch.


Customer Support

Technical Support FAQ


How can I get technical support for my Genie garage door opener products?

Genie has been manufacturing garage-door products for more than half a century, which means we can offer you expert advice about selecting, installing, maintaining and troubleshooting your new opener.

You can get expert advice through:

  1. Contact your local Genie Professional Dealer.
  2. Use our online Customer Service form to request information
  3. Send us an E-mail:
  4. Call Genie Customer service: 1-800-35-GENIE (1-800-354-3643.)

Monday – Friday: 9:00 a.m. – 8:00 p.m. EST

Saturday: 10:00 a.m. – 6:00 p.m. EST