FAQ: Technical Support for Genie Garage Door Opener Products

1. Is technical support available for my Genie garage-door product?

   Genie has been manufacturing garage-door products for more than half a century, which means we can offer you expert advice about selecting, installing, maintaining and troubleshooting your new opener.

   You can get expert advice through:

   1. Contact your local Genie Professional Dealer.
   2. Use our online Customer Service form to request information
   3. Send us an E-mail: genie_info@geniecompany.com
   4. Call Genie Customer service: 1-800-35-GENIE (1-800-354-3643.)

   Monday – Friday: 9:00 a.m. – 8:00 p.m. EST

   Saturday: 10:00 a.m. – 6:00 p.m. EST