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- Vulnerability Disclosure Policy
The Genie Company VULNERABILITY DISCLOSURE POLICY VULNERABILITY DISCLOSURE POLICY Vulnerability Disclosure Policy At GMI Holdings Inc., dba The Genie Company (“Genie”), the security of our systems and the privacy of our users are top priorities. We are committed to maintaining a secure environment and value the contributions of security researchers and members of the public. The Genie IT Security incident response team is responsible for evaluating reported vulnerabilities impacting our products. Once a report has been submitted, we will work to validate the reported vulnerability. Our team may need to contact you if additional information is required to validate or reproduce the issue. Scope: This policy applies to: All products manufactured by Genie and all public-facing systems and services owned, operated, or controlled by Genie. Reporting a Vulnerability: If you identify a security vulnerability in any Genie product, we ask you to report it as soon as possible. Timely identification and reporting of security vulnerabilities is critical to mitigating potential risks to our customers. To submit a vulnerability report, visit our website https://www.geniecompany.com . Select “Contact Us”, then “Report a Vulnerability”, or click here . If you have any questions regarding vulnerabilities or vulnerability reporting, contact us at InfoSec@Overheaddoor.com . Handling and Response Process: When you report a vulnerability in good faith and in accordance with this policy, we will: Acknowledge receipt of your report within 5 business days. Assess the report for validity and assign a risk severity rating based on our risk assessment methodology. Appropriately remediate the issue within a reasonable timeframe based on its severity. Document the incident and update our records. Guidelines for Good Faith Security Research and Disclosure: All vulnerability research must be conducted in good faith. This means: You will follow this policy and any other relevant agreements you have with us. Your research must consist exclusively of good faith testing, investigation, or correction of a security flaw, with the primary goal of promoting the safety of a Genie product or online service. You will not violate Genie’s customers’ security and privacy and will not harm individuals or the public. Your research will proceed only as far as necessary to demonstrate or clarify the security issue, and no further. If a vulnerability provides unintended access to data, you will limit the amount of data you access to the minimum required for effectively demonstrating a proof of concept. You will notify Genie of any sensitive data you accessed and you will cooperate with Genie on the proper destruction of any sensitive data that was inadvertently accessed or cached. You will report the findings of your research to us within 72 hours of determining a potential security concern. You will allow us a reasonable time to resolve the issue before any public disclosure. You must comply with all applicable laws. No extortion or harassment is permitted. Public Notification: If applicable, Genie will coordinate public notification of any validated vulnerability with you. Where possible, we prefer that our respective public disclosures be posted simultaneously. To protect our customers, Genie requests that you do not share information about potential vulnerabilities in any public setting until we have addressed the vulnerability and informed customers if necessary. Additionally, we respectfully ask that you do not post or share any data belonging to our customers. Please note that the time required to mitigate a vulnerability depends on the severity of the vulnerability and the affected systems. Out of Scope: The following actions, if performed by you or a member of your team, are not in scope: Denial of service (DoS/DDoS) attacks. Introducing malicious software, spoofing, manipulation, monitoring Social engineering or phishing. Physical security attacks. Use of outdated browsers or plugins. Use of web scrapers or other tools to collect sensitive information. Port, protocol, and request flooding. Stunt hacking. Safe Harbor: If you act in good faith and comply with this policy: We will not pursue legal action We will consider your actions authorized; We may publicly acknowledge your contribution (with your consent); and We will take steps to make known that you conducted good faith security research if someone else brings legal action against you.
- Patented Dual Frequency Technology
Genie products use patented auto seek dual frequency technology to communicate on MORE THAN ONE frequency. Even if interference is present on one frequency, the garage door opener will automatically seek and find the additional frequency. Patented Auto Seek Dual Frequency Technology My garage door opener and remote/keypad seem to work intermittently, why? Do your garage door opener remotes, wireless keypad or HomeLink work intermittently? Do they work inside the garage but not outside of the garage? Is the range in which they work shorter than when you originally installed your garage door opener? Do you have to press the remote/keypad buttons multiple times to activate the opener? These issues may NOT be the wireless devices or the garage door opener, but the result of radio frequency interference between the products. Potential radio frequency inference from local, every day environmental factors is a real issue for the garage door opener industry. Common items, such as various home appliances, and even the LED or CFL light bulbs in or near the garage door opener itself, have the potential to cause unexpected frequency interference with garage door opener products. Locations with close proximity to military bases or airports can experience related interference as well. The potential interference from these items and locations can impact dependable communication between a wireless remote/keypad and the garage door opener. This could even leave you stranded without access to your home! How Can Genie’s Patented Auto Seek Dual Frequency Technology Help Me? The good news is that Genie products use patented auto seek dual frequency technology to communicate on MORE THAN ONE frequency. Even if interference is present on one frequency, the garage door opener will automatically seek and find the additional frequency being transmitted and use it as the most efficient way to communicate between devices. This technology works seamlessly without requiring any manual intervention from the homeowner or special programming of remotes. Being able to produce and use multiple frequencies automatically helps reduce the likelihood that you will experience radio interference at all by minimizing those impacting environmental factors and maximizing the quality of communication and range of your radio frequency devices. Related Topics Patented Intellicode® Rolling Code Technology Genuine Branded Quality Products
- Wiring, GCL MJ Wiring.pdf
ecf54283-02f4-4ec4-be5b-122a24838cdc Download MZ Jackshaft Wiring Diagram .pdf Download PDF • 2.81MB > > Wiring GCL MJ Wiring.pdf
- Model PMX-60 - ProMax® Product Support
Genie garage door opener supportModel PMX-60 - ProMax® Model PMX-60 - ProMax® Operation & Maintenance Manual Find a Genie Dealer for Support Add Wi-Fi Smart Technology Replacement Accessories Fixed Code Remote Programming Safety and Maintenance Tips Homelink® Instructions Car2U® Instructions Shop Replacement Parts for this Model
- Model 1042 - BeltLift® 600 Product Support
Genie garage door opener supportModel 1042 - BeltLift® 600 Model 1042 - BeltLift® 600 Operation & Maintenance Manual Find a Genie Dealer for Support Add Wi-Fi Smart Technology Replacement Accessories Remote / Keypad Programming Instructions Safety and Maintenance Tips Homelink® Instructions Car2U® Instructions Shop Replacement Parts for this Model
- Model PRO99FN - Excelerator® Product Support
Genie garage door opener supportModel PRO99FN - Excelerator® Model PRO99FN - Excelerator® Operation & Maintenance Manual Find a Genie Dealer for Support Add Wi-Fi Smart Technology Replacement Accessories Remote / Keypad Programming Instructions Safety and Maintenance Tips Homelink® Instructions Car2U® Instructions Shop Replacement Parts for this Model
- en, Installation, Pro Battery Backup
InstallationPro Battery Backup Download Pro BBU Installation Instructions .pdf Download PDF • 397KB Click below to download file ↓ > > Installation Pro Battery Backup
- Model 7155LD | Genie Garage Door Opener
The 7155LD ultra-quiet garage door opener is fully equipped with the newest technology. Featuring integrated LED lighting, battery backup, Wi-Fi connectivity, and the Signature Series bold design. Genie Garage Door Opener Model 7155LD Signature Series Model 7155LD Signature Series - 7155LD ! Widget Didn’t Load Check your internet and refresh this page. If that doesn’t work, contact us. Close Special Features ! Widget Didn’t Load Check your internet and refresh this page. If that doesn’t work, contact us. Standard Genie Garage Door Opener Features Patented Dual Frequency Technology: Patented technology that automatically finds the best line of communication between Genie® products. This maximizes the range of radio frequency devices and improves the overall performance of products. Intellicode Security Technology: Keeps your home and family safe by changing the access code from billions of combinations at each door activation to help prevent unauthorized access. GenieSense™ Monitoring & Diagnostic Technology: Provides safety by continuously monitoring the operation of the garage door opener, stopping the operation to alert you when significant changes occur. Installation Manuals and Support ! Widget Didn’t Load Check your internet and refresh this page. If that doesn’t work, contact us. ! Widget Didn’t Load Check your internet and refresh this page. If that doesn ’t work, contact us. RECOMMENDED ACCESSORIES Wireless Wall Console Surge Protector Extension Kit CALIFORNIA RESIDENTS: In accordance with California State Law SB-969, all installed garage door openers in the state must have battery backup as of July 1, 2019. Click Here to learn more. * Horsepower Comparable (HPc) designates that this garage door opener meets Genie's lifting force specification for the specific amount mentioned horsepower garage door openers. ** See manual for limitations and details. *** For residential sectional garage doors up to 7' high. Extension kit required for 8' high doors. † Maximum opening speed +/- 0.5 in/sec.
- Helpful Resource Links | The Genie Company
Genie garage door opener support. Use these links for helpful resources such as registering a warranty, owners manuals by models, installation instructions, programming assistance, videos, and more! Visit Our Full Genie Customer Support Portal for Assistance support.geniecompany.com FAQ'S Get help by searching our frequently asked questions. WARRANTY REGISTRATION Register the warranty for your new Genie garage door opener. LOCATE A GENIE DEALER Find a Genie Professional Dealer in your area for assistance. ALADDIN CONNECT Get support for your Aladdin Connect RetroFit kit device or integrated smart garage door opener. HOMELINK® Programming instructions and tips for programming your vehicles in car remotes system, Homelink® to your Genie garage door opener. CHAT Chat with a Genie customer service representative who is ready to help answer your questions. OWNERS MANUALS Owner's manuals for Genie garage door openers. View our manuals, installations posters and more. BILT® 3D EASY INSTALLATION Find out more about 3D step by step easy installation instructions from BILT® Intelligent instructions. KEYPAD + REMOTE PROGRAMMING Step by step programming instructions and videos for Genie garage door openers and accessories. VIDEOS Helpful videos for installing Genie garage door openers. SAFETY TIPS Helpful information and tips regarding garage door opener and garage door safety. CONTACT US Get help from a Genie customer service representative.
- Product Recall
The Genie Company PRODUCT RECALL PRODUCT RECALL There are no product recalls for The Genie Company.
- Specifications, 110343.0002.S
907716e6-7fd2-4004-87a9-d536804eb6ca Download Access Controls 110343.0002.S Spec .pdf Download PDF • 472KB > > Specifications 110343.0002.S
- Why Genie Garage Door Openers | The Genie Company
Why choose Genie garage door openers. Genie is one of America's best-known and trusted consumer brand names in the garage door opener industry. WHY CHOOSE GENIE? Genie is one of America's best-known and trusted consumer brand names. The company has an illustrious history that underscores its commitment to innovation. Millions of our product units are in use today throughout North America. Dependability, high quality, and nationwide service are just a few reasons to choose a Genie branded garage door opener. Genie’s large selection of garage door openers makes finding the perfect one for your garage easy. All new Genie garage door openers feature state-of-the-art security and safety systems, including: The Intellicode® Access Security System uses billions of possible code combinations to automatically update your security system each time the opener is activated via remote. Our Safe-T-Beam® System: When objects pass through the infrared beam, the door automatically stops closing, and then reverses. The system’s self-diagnostic functions alert homeowners of misalignment or damage. GenieSense™ Monitoring and Diagnostic Technology: Some of our newest products feature this innovative technology. GenieSense™ delivers the power needed at every movement of the garage door and continuously monitors the operation of the door, stopping operation when significant changes occur. These features minimize noise, wear and tear on the door, and improve overall safety. Our top rated features are great, but we don't stop there. When purchasing any Genie Brand garage door opener, accessory, or replacement part you get the added benefits that Genie offers. These benefits include: Customer Support. The Genie Company has customer care teams and services basined in the USA. We offer a wide range of support options such as contact by phone or email, web chat services with a live agent and a robust support section here on our website. Genie Warranty. Buying Genuine Genie garage door openers, accessories and parts, guarantees that you are getting materials backed by our warranty. WHY CHOOSE A GENIE PROFESSIONAL DEALER? Genie Professional Garage Door Openers dealers are exceptional as well, delivering that same high-quality service as the Genie Brand products. Our professional dealers … A Genie Dealer will use their product knowledge and resources to help ensure you get the perfect product that not only fits your application but also fits your needs. Genie Professionals are licensed and insured, which provides peace of mind. Technicians are trained on garage doors and garage door openers (such as IDEA Certification), ensuring that your installation and service is provided with top knowledge! No worries - the installation comes with a warranty! A Professional dealer will provide a multi-point service check on all door parts, this makes sure the garage door opener will achieve maximum functionality. Safety! - The garage door is the largest entry part of your home! It is important to make sure it is properly maintained and that the garage door opener is properly installed. Using a Genie Professional dealer helps provide extra safety for you and your family by making sure it is done right! Save time on installation by letting a Genie dealer install it for you! (Plus get it right the first time.) Find a Genie Dealer Become a Genie Dealer
- Model 2128B | Genie Garage Door Opener
Power, value, and reliability are provided with this model 2128B smart connected garage door opener. The Aladdin Connect® smart device system is integrated plus this model includes a battery backup! Genie Garage Door Opener Model 2128B Connected Pro Series Model 2128B Belt or Chain Drive - 2128B The Model 2128B is a Wi-Fi-connected garage door opener with the Aladdin® Connect smart system built directly in. This technology makes the 2128B a better choice for the homeowner who wants a reliable opener with more power along with the advantage of being able to monitor & operate it remotely through a smartphone or other similar type devices, plus this model includes a battery backup. Aladdin Connect Smart Tech built in- works with Alexa DC motor with Soft Start & Stop control Pairs with up to 16 wireless devices, including remotes and keypads 10 Year Motor Limited Warranty ** 1 light bulb – Genie LED light bulbs recommended (60-watt max if incandescent bulb used.) C-channel rail for strength & aesthetics Intellicode® Security to stop potential code thieves HomeLink® & Car2U® compatible (No external repeater box or bridge needed.) Close Special Features Explore this helpful checklist to discover why Genie is the brand you trust, featuring our innovative Child Guard Battery Lock design and more. Battery Backup Included- allows you to operate the garage door when the power is out Powerful DC motor allows for quiet operation with Soft Start & Stop control. Opening speed up to 7.0" per second.† (Operates residential sectional doors up to 10' high.) Steel reinforced belt or chain drive – choose the drive option that best fits your needs. Strong C-channel rail design that also helps conceal the rotating belt or chain for better aesthetics. Auto-Seek Dual Frequency system automatically seeks the best frequency between 315 or 390 MHz in which to operate, depending on any nearby frequency interference source. Light is positioned toward the inside of the garage instead of toward the garage door to give illumination where you need it most. Genie LED bulb recommended (60-watt max if incandescent used.) Why choose a Genie Professional Dealer? (Learn More) Standard Genie Garage Door Opener Features Patented Dual Frequency Technology: Patented technology that automatically finds the best line of communication between Genie® products. This maximizes the range of radio frequency devices and improves the overall performance of products. Intellicode Security Technology: Keeps your home and family safe by changing the access code from billions of combinations at each door activation to help prevent unauthorized access. GenieSense™ Monitoring & Diagnostic Technology: Provides safety by continuously monitoring the operation of the garage door opener, stopping the operation to alert you when significant changes occur. Installation Manuals and Support View the Model 2128B Full Support Page Operation & Maintenance Manual English | Spanish | French Programming Instructions English | Spanish Other Helpful Resources Product Brochure Aladdin Connect Support Warranty Information *More resources and support can be found on our full Genie Customer Support Portal RECOMMENDED ACCESSORIES LED Light Bulb Wireless Wall Console Three Button Remote CALIFORNIA RESIDENTS: In accordance with California State Law SB-969, all installed garage door openers in the state must have battery backup as of July 1, 2019. Click Here to learn more. * Horsepower Comparable (HPc) designates that this garage door opener meets Genie's lifting force specification for the specific amount mentioned horsepower garage door openers. ** See manual for limitations and details. *** For residential sectional garage doors up to 7' high. Extension kit required for 8' high doors. † Maximum opening speed +/- 0.5 in/sec.
- fr, Programming, GM3T Remote
ProgrammingGM3T Remote Download GM3T_Programming_FrenchVersion .pdf Download PDF • 1.33MB Click below to download file ↓ > > Programming GM3T Remote






